Facilities Management

One contractor. Every building service. Glitz 4UT keeps your properties safe, compliant and running, from statutory inspections and planned maintenance through to cleaning, grounds and reactive repairs.

Your building does not keep office hours. Neither do we.

Most property owners are managing six or seven different suppliers to keep a building operating: one for the boilers, another for the electrics, a cleaning firm, a grounds contractor, someone for the fire alarm, and a general builder for everything nobody else will touch. Each one has its own invoice, its own paperwork and its own excuse when something goes wrong.

Glitz 4UT brings that under a single contract with a single point of accountability. We are a construction and property services business with over 40 years of combined experience, delivering repairs and maintenance across residential, commercial and social housing property. Our facilities management service applies that same delivery capability to the day-to-day running of your estate.

You get one contact, one reporting pack, one set of KPIs and one supplier who is answerable for whether the building works.

FACILITIES MANAGEMENT SERVICES

What We Do

Hard and soft FM under one contract

Hard FM: the building fabric and its systems

  • Planned preventative maintenance (PPM): scheduled servicing regimes built around your asset register, so plant is maintained before it fails rather than after
  • Reactive repairs and call-outs: 24 hour emergency response, with priority response times agreed and measured against contract KPIs
  • Mechanical and electrical: heating systems, boilers, ventilation, lighting, distribution boards, emergency lighting, small power
  • Plumbing and drainage: leaks, blockages, tank and pump maintenance, water systems
  • Building fabric: roofing, brickwork, plastering, carpentry, joinery, glazing, flooring, decoration
  • Kitchens and bathrooms: replacement programmes, adaptations and refurbishment
  • Damp, mould and condensation: survey, root cause diagnosis, remediation and post-works verification
  • Voids and turnaround works: getting empty property back into use quickly and to standard

Soft FM: the environment your occupiers actually see

  • Commercial and communal cleaning: daily, periodic and deep clean regimes
  • Grounds maintenance and landscaping: grass cutting, hedge and shrub management, seasonal planting, gritting
  • Waste management and clearance: bulk removal, fly-tipping response, bin store management, licensed disposal
  • Caretaking and site presence: communal inspections, bin management, minor repairs, first line resident contact
  • Estate and external works: car parks, pathways, fencing, external lighting, jet washing
  • Pest control and specialist services: delivered through vetted, accredited specialist partners

Statutory compliance: the part that carries the risk

Compliance failures are the fastest route from a maintenance issue to a legal one. We manage the statutory regime and hold the evidence trail:

  • Gas safety inspections and certification, delivered by Gas Safe registered engineers
  • Fixed wire testing, EICRs and portable appliance testing
  • Fire safety: alarm and detection testing, emergency lighting, extinguisher servicing, fire door inspection
  • Water hygiene and Legionella risk management
  • Asbestos management surveys and reinspection
  • Lift and lifting equipment inspection, delivered through accredited partners
  • Certification held centrally, with expiry dates tracked and renewals raised before they lapse

Account management and helpdesk

  • A named account manager who knows your portfolio, not a call centre queue
  • Single point of contact for reporting, escalation and variations
  • Digital job management with photographic evidence before and after works
  • Monthly performance reporting against agreed KPIs
  • Transparent, schedule-of-rates pricing so you can see what you are paying for

Sectors We Serve

Who we work for

Glitz 4UT is appointed to a housing association

Social housing and local authorities. Glitz 4UT is appointed to a housing association repairs and maintenance framework covering responsive repairs, major works and voids, and damp and mould. We understand the operating reality of working in occupied homes: resident liaison, appointment reliability, no-access protocols, vulnerable occupier awareness and Awaab’s Law timescales.

Commercial property and managing agents. Offices, retail, mixed use and multi-let blocks. Planned regimes that protect asset value, reactive cover that protects the tenant relationship, and reporting that stands up at a service charge review.

Private landlords and portfolio owners. Whether it is three units or three hundred, the same discipline applies: compliance certification kept current, void turnaround kept short, and a maintenance spend you can forecast.

Main contractors and Tier 1 partners. Available as an FM subcontractor into larger framework and estate contracts, fully vetted and pre-qualified.

Care, education and community settings. Sensitive, occupied environments where works have to happen around people, safeguarding matters, and disruption is not an option.

How We Work

A structured approach, not a reactive one

  • Survey and asset capture. We start with what you actually own. Asset register, condition, compliance status, certification gaps. You cannot maintain what has never been recorded.
  • Regime design. We build the PPM schedule and compliance calendar around statutory requirements, manufacturer recommendations and your operational priorities, then agree the reactive response categories and target times.
  • Mobilisation. Named roles, agreed processes, systems configured, operatives inducted and trained before the contract goes live. Our mobilisation methodology scored 100% under independent framework evaluation.
  • Delivery. Directly employed multi-skilled operatives, supported by a pre-approved and vetted subcontractor supply chain, working to supervisor ratios of one to eight or ten. Every job evidenced digitally, with photographs before and after.
  • Reporting and review. Monthly KPI reporting, quality audits and post-inspection regimes. Performance is reviewed at director level, not left to sit in a spreadsheet.
  • Continuous improvement. Trend analysis on repeat failures, so recurring reactive spend gets designed out rather than repeated.

Why Glitz 4UT

Accredited, framework-appointed and directly accountable

  • Triple ISO certified. ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 45001 (Health and Safety Management), certified by the British Assessment Bureau.
  • Constructionline Gold, Level 3. Pre-qualified to the standard public sector buyers and Tier 1 contractors require.
  • SSIP accredited. Health and safety competence independently assessed and verified.
  • Framework appointed. Successfully appointed to a housing association repairs and maintenance framework in open competition, across three separate lots.
  • Carbon Reduction Plan. Published in line with PPN 06/21, with a documented route to net zero.
  • Digitally managed. Job management, evidence capture and reporting run through digital systems rather than paper tickets, so you can see what has been done and when.
  • Family-run, directly accountable. Founded in 2020 and built on more than 40 years of combined property and construction experience. The directors are contactable. Decisions do not take three weeks.
  • Three operating locations. London, Brent and Nottingham, covering Greater London, the South East and the East Midlands.

FAQs

Hard FM covers the physical building and its systems: heating, electrics, plumbing, fabric and statutory compliance. Soft FM covers the services that keep the environment usable and presentable: cleaning, grounds maintenance, waste, caretaking and security. Glitz 4UT delivers both, so you are not splitting the contract across two suppliers.

Yes. Emergency response is available around the clock, with response times agreed in your contract and measured as a KPI.

Greater London, the South East and the East Midlands, operating from London, Brent and Nottingham.

Yes. We manage the full statutory regime including gas, electrical, fire, water hygiene and asbestos, hold the certification centrally and track renewal dates so nothing lapses.

Yes. We are appointed to a housing association repairs and maintenance framework covering responsive repairs, major works and voids, and damp and mould, and we work daily in occupied resident homes.

Either on a schedule of rates for reactive works, a fixed annual sum for planned and compliance regimes, or a hybrid of both. Whichever model you choose, the pricing is transparent and itemised.

Yes. We hold Constructionline Gold and SSIP accreditation and are set up to be onboarded into Tier 1 supply chains.

Let’s look at your portfolio

Send us your asset list, your current compliance position, or just the list of things that keep going wrong. We will come back with a scope, a regime and a price.

No obligation, no lock-in, and a clear view of what you are currently paying for and whether you should be.

Get in Touch

Ready to bring your vision to life? With over 40 years of combined experience and a commitment to excellence, Glitz 4UT is your trusted partner for all your real estate and construction needs.